Frequently Asked Questions
How long will it take for my order to ship?
All orders ship within 3-5 business days. We do our best to get them out as fast as we can. Our slime's are 100% handmade & we want them to arrive in the best condition safely! Once we ship them, please allow USPS 2-7 business days to deliver! You'll receive an email once your order ships along with a tracking number to keep an eye on your package!
Who do I contact if my order is late/lost?
​Once your package is shipped, it is in USPS's hands so we have to check through them to see what's going on. Their website has a few forms you can submit so that they can dig deeper into the issue. You can also contact your local USPS at 800-522-9085 to help locate your package, & make sure to have the tracking number associated with your order ready!
Do you accept refunds?
No returns are accepted due to the handmade nature of our items. Since our slimes are handmade no returns or exchanges will be accepted. Please read over every listing before purchasing to be 100% sure it's the slime you'd like. Some will be scented and some won't, each listing will specify. Please reach out to us with any questions or concerns with your order. We want everyone to be 110% happy with their slimes so contact us if needed!
SLIME CARE!
What is the borax powder for in my order?
​Every order comes with a little baggy of borax powder. Borax powder is combined with water to dilute it and then is used to make a slime activator! This helps the glue turn into slime.
NEVER mix the powder directly into slime - it has to be dissolved in warm water first. If you play with slime and notice any irritations or allergic reactions, please stop playing with the slime.
SLIME ACTIVATOR RECIPE

What ingredients are in your slime?
Slimes include PVA Glue & Borax Powder. Vegetable glycerin, air dry clay, food coloring, skin-safe fragrance oil, glitter, Instant Snow (sodium polyacrylate polymer). Please stop using immediately if any irritation occurs.
Please do not use if you have any allergies or sensitivities to any of these ingredients.
Important reminders
Never eat slime.
Never eat borax powder.
Wash hands before and after slime use.
Stop using if any irritation occurs.
Please do not use if you have allergies or sensitives to anything in our slimes listed above.
Keep away from pets & children.
Always supervise when children are using our products.
Always store slime in air-tight containers so it doesn't dry out.